Contact Us

Billing support and inquiries

  • J&J Conferencing is billed centrally, with the exception of Event Calls
  • All Invoices for Event Calls can be found in View My Bill Online, log in with your VMBOL credentials here
  • However, if you have any specific billing queries then please send these to billing@btci.com
  • For general service queries please send these to jjconferencing@btci.com

Additional Helpdesk Numbers

US
1 212 497 6240

UK
+44 207 2629554

Australia
+61 (0)2 8066 2533

China
+86 4008811213

Hong Kong
+852 3011 4702

Japan
0120 363 877 - Japanese Only

Malaysia
+60 (0)3 7712 4597

Singapore
+65 6622 1558

South Korea
+82 (0)2 3483 1171

Taiwan
+886 2 2162 6528

India
000 800 440 1782

Global Access Numbers

 

Find the numbers you need now

BT Help desk

 

For help during your Audio call key *0

For help during your Web meeting contact the helpdesk numbers below.

  • US Toll Free
    888 354 1472
  • US international
    +1 212 497 6240
  • UK Toll Free
    0800 917 0233
  • EMEA Toll Free
    +44 800 917 0233
  • EMEA international
    +44 207 2629554
  • APAC international (Australia)
    +61 (0)2 8066 2533
  • Australia Toll Free
    1 800 234 799
  • Singapore
    +65 6622 1558